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Delivery and Refunds

Family Tree Art works with a DIGITAL FILES ONLY.

Ordered file will be delivered to email that you provide me with your order. If you need help with how and where to print the file, you can find it on any item described in my shop.

Since I work with digital files only, refund is not possible after you receive the ordered file to your email.

If you decide to cancel your custom (personalized) order before I start working on it, just let me know and you will receive a full refund.

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